FAQ

The Product

  • What Makes Fuse® Different From Ordinary Polish?

    Fuse® comes in a nail polish bottle but that's where the similarity ends.  Unlike ordinary nail colour that fades within a day or two…unlike polish that can easily peel or chip…unlike slow-to-dry lacquers that barely makes it out of the salon without smudging and smearing, this amazing formula glides on smoothly and easily.  It's flash-dried in seconds to a shiny finish with the USB-compatible LED lamp, and will last for up to one week.  Your nails are completely dry by the time your manicure is over.  There's no hanging out and waiting so you won't smudge it!  You can even put your hands in gloves without spoiling your manicure.

Application And Removal

  • Do I Have To Shake The Bottle Of Gel Polish?

    We suggest you do shake the bottle vigorously to thin the viscosity of the gel polish.  This will make the application easier and more even.

  • Do You Have Any Tips On Flawless Application?

    Practice makes perfect!  The good thing is you have plenty of time to perfect it, as gel polish does not dry.  When you are ready, put it into the LED lamp to cure.  In the meantime, here are some helpful hints:

    • Thin, precise layers will result in a neater application.  To remove excess product from the brush, circle the inside neck of the bottle and press excess gel polish off the stem of the brush.
    • Apply the Fuse® Gel Polish or Gel Base & Top Coat in thin, even coats.  Be sure not to touch your skin or cuticle, just get close.  Make sure you have covered the nail completely and there are no bare spots.  Wait a few seconds for it to smooth out perfectly, then place nails in LED lamp.  These tips will give you a flawless Fuse® application!

  • Can Fuse® Be Applied While I'm Outdoors?

    We do not recommend applying Fuse®  outdoors as sunlight and wind can affect your application.  The sun can actually start the curing process.  We recommend applying Fuse® Gel Polish in a controlled indoor environment.

  • How Do I Remove Fuse® Gelnamel?

    We recommend using the SensatioNail® Gel Polish Removal Kit and Gel Polish Removal Tool for an effective way to remove gel polish without all the hassle.  Simply buff and wrap!  SensatioNail®,  foil wraps keep the natural heat around each individual nail, making it easy for the gel polish to lift off nails.  After 15 minutes, simply push gel polish away with the manicure stick or removal tool to reveal clean, healthy nails every time.  Be sure to watch our how-to removal video for professional tips.

The LED Lamp

  • What Is The Difference In LED Vs UV Curing Lamps?

    LED gel-curing lamps use a technology that is new relative to UV.  This professional quality lamp cures gel polish in half the time of UV lamps, does not generate heat, and the LED bulbs do not need to be replaced.

  • Is It OK To Look Into The LED Lamp When It Is On?

    LED is similar to any other light and is not recommended.

Product Safety

  • Will Fuse® Damage My Natural Nails?

    No.  The only potential damage may occur if you are too aggressive when buffing during the prep or removal steps.

  • Is Soaking My Nails In Acetone Dangerous?

    Other than slightly drying your fingers, soaking nails in acetone in moderation is perfectly safe and cannot be absorbed into your system.  Try applying petroleum jelly to your fingertips and cuticles before soaking.  This will protect your fingertips and make the process less drying.

Trouble Shooting

  • Why Won't My Gel Polish Stay On The Sides And Tips Of My Nails After I Apply It?

    This is what we call "slippage" of the color in the moisture layer after the base gel is cured.  In order to prevent this action, take a dry lint-free wipe and remove the moisture layer after curing the base application of the Gel Base & Top Coat.  Do not use the Gel Cleanser.  You want to have a slightly tacky surface and the Gel Cleanser will remove it completely.  Another option is to apply the first layer of color and cure one nail at a time, not allowing it to slip. Be sure to cap the edges!

  • Why Is My Gel Polish Hard In The Bottle?

    Fuse® is light sensitive.  If the product is placed near a window or under a light it may cure in the bottle over time.  Be sure to store your gel polish in a dark place or a drawer.  Do not put it in a refrigerator and always keep at room temperature.

  • Why Won't My Gel Nails Cure Properly?

    Gel Polish cures with a sticky layer which is the moisture coming to the top of the Gel Polish while it is curing in the lamp.  This moisture "sticky" layer does not need to be wiped off until the very end, making it appear that the nails are not cured.  If you feel the gel is not cured, wipe the sticky layer off with the Gel Cleanser and see if the gel is hard.  If it is hard continue your application.  If the gel is not cured it will wipe off and then the next step would be to reapply and cure.  Be sure your PRO 3060 LED Lamp is on when placing nails inside.

  • Could My Fuse® Gel Polish Peel Off?

    Your gel polish will not peel off if your nails are properly prepped prior to application. Here are a few prepping tips for a lasting, Fuse® Gel Polish:

    • Use the Fuse® Gel Cleanser to cleanse your nails. Do not cleanse the nails with acetone or alcohol.
    • Wash your hands and nails after you remove your regular nail polish.
    • Once you have filed and pushed your cuticles back, be sure to buff the entire surface of your nails. Be careful not to over buff as this could damage your natural nails.
    • Remove the dust and clean your nails with a lint-free wipe soaked in the Fuse® Nail Cleanser. Then proceed with your application.

  • Will My Fuse® Gel Polish Chip?

    Fuse® Gel Polish should be slightly flexible and last up to one week.  If it is chipping prematurely, we recommend ‘capping’ the nail by drawing the brush along the nail tip prior to curing. Gelnamel pulls back from the edges slightly as it cures, so capping the nail ensures full coverage and longer wear. If it is still chipping too quickly, be sure to use our special tips and tricks for a flawless and lasting application when you re-apply.

  • Why Doesn't My Gel Polish Cure To A Shiny Finish?

    Gelnamel will not be quite as shiny as a traditional gel manicure, as there is no base or top coat to add extra gloss. After cleansing, the Gelnamel will dull a little, however it will gain back most of its shine after a few minutes, leaving a professional quality finish.

    To ensure a shiny finish:

    • Be sure the LED lamp is on when you press the white button at the top.
    • Leave nails in the LED lamp for the full cure time.
    • The inside reflector surface of the LED lamp may need to be cleaned.

  • What Should I Do If My Gel Brush Hardens?

    Remove the hardened gel from your brush by soaking it in pure acetone to dissolve the gel polish

  • What If I Have A Difficult Time Removing Fuse®?

    We recommend that you do not buff as vigorously in your next application as a rougher surface will hold the Gelnamel for longer.

  • Why is my FUSE manicure streaky and/or see through?

    If you find that your Gelnamel is coming out streaky or you are after a more opaque finish, ensure that you are happy with the coverage prior to curing – Gelnamel will not dry until under the LED lamp so you can take your time. If you would like more coverage, remember you can add another coat or two of Gelnamel after curing the first coat – just don’t cleanse until after your final cure!

  • Why does my FUSE manicure have air bubbles?

    If you find that your Gelnamel is resulting in air bubbles, be sure to check that you have buffed and cleansed the nail properly prior to application, as this is likely due to residue from that process. Then, doing one nail at a time, apply one thin coat of Gelnamel and cure under the LED lamp for the full 30 seconds. Ensure that the nail is under the lamp before you switch it on.

  • Why aren’t the FUSE Gelnamel colours in clear bottles so you can see the exact shades clearly?

    Because Gelnamel is a gel + polish hybrid that cures under an LED lamp, it is a light-sensitive product. If stored in clear bottles, the Gelnamel would harden from natural light and no longer be usable. While we have made every effort to match shades to bottles, there may be some inconsistencies, particularly with the glitter Gelnamels. If unsure of a shade, be sure to check the colour chart in-store or the swatches on our online store.